'Staying Strong for the Future'

By Margaret Sabin
President & CEO of Penrose-St Francis Health Services

With only three months at Penrose-St. Francis to reflect upon, I’m absolutely thrilled to be part of such a world-class organization. 

I see our people tirelessly improving access to care and committed to improving the health of our community.

This organization has completed an extraordinary year and is embarking on an equally extraordinary year – one that will bring unique challenges.  Our nation is facing an unprecedented period and we in healthcare are not exempt from the economic challenges.  Our new President is emphasizing healthcare reform that will impact providers and payors alike.

2009 will be a year of focusing our efforts toward strengthening our value-based physician partnerships, our associate and volunteer loyalty and excellence, and our community's pride.

Our theme for the challenges we face this year is "Staying Strong for the Future".  

Organizations have options for how they face the tough times.  We’ll face the tough times boldly and with world-class healthcare as our top priority.  We’ll continue to mold ourselves into the organization of choice for our physicians, our patients and our community.

I’m honored and humbled to be at the helm of an organization that promotes the health and well-being of the people in the communities we serve.  Thank you for what you do each and every day!

Heart Month

Penrose-St. Francis Health Services and Centura Health are observing Heart Month in February with a variety of free educational events, seminars and consumer promotions to build awareness of heart disease.

"As the state's largest health care system and leading provider of cardiac care, we care for more hearts than anyone else in Colorado," said Gary Campbell, President and CEO of Centura Health.  "We believe it's imperative to provide our communities with heart-health information and awareness of heart disease -- the leading cause of death among Coloradans."

Penrose-St. Francis, through Centura, has partnered with several retailers throughout the state to introduce the Centura Health Heart Card.  Consumers who log on to www.CenturaHeart.org and validate or request a card will receive a free heart-healthy sampler filled with special offers from retail partners along with educational resources, state-of-the-art treatment technologies and world-class cardiovascular specialists at Centura facilities throughout the state.  A list of free events, activities and seminars throughout the state is also available on the site.

The Centura Heart Healthy Sampler includes:
• Free one-day pass to any YMCA facility in Colorado.
• One-pound bag of California almonds (no purchase necessary) and a heart-health nutritional information flyer, courtesy of Natural Grocers by Vitamin Cottage at all Front Range and Summit County stores.
• Price off the purchase of tea at any Two Leaves and a Bud distributor in the state.
• Free side salad with the purchase of an entrée at all Applebee’s restaurants on the Front Range.
• Nordic Center is offering $4 off snowshoe rental coupons to consumers in Summit County.
• Subway in Canon City is offering a free oatmeal cookie with any purchase.

Caring for a Loved One’s Heart Event
Feb. 25, St. Francis Medical Center, Conference Rooms 1, 2, 3
5-6 p.m. – Health Screenings
6-8 p.m. – Heart Event
Join Penrose-St. Francis Health Services for an energized evening with health screenings, cooking demonstrations, giveaways and information on a variety of heart subjects.  Speakers include Margaret Sabin, PSF President & CEO; Larry Seidl, VP of Mission Integration; and Dr. Brian Metz, Cardiologist.  Sharon Jacob, a registered dietician, and Chef Taylor will demonstrate healthy-heart cooking with lots of samples. Gift baskets, a complimentary massage, a heart healthy cook book and more will be given away during the evening. Please RSVP by calling ASK-A-NURSE® at 1-800-327-6877. 

AED Community Grants
Penrose-St. Francis and Centura Health also offer Automated External Defibrillator (AED) grants through its “Jump Start a Heart Program.”  AED grants up to $2,500 are awarded to non-profit organizations such as schools, churches, senior centers, camps and community organizations.  An AED delivers an electric shock to a person suffering from Sudden Cardiac Arrest.  Centura has placed more than 400 AEDS in communities throughout the state. PSF is awarding two AEDS during the month of February in the Colorado Springs community. For more information, visit www.CenturaHeart.org.

Star Associates

The Rewards & Recognition Committee chose to spotlight the Centura Pillar of Service for the fall quarter of 2008. The following associates were recognized by their peers because they demonstrate consistent behavior of excellence in compassion by “treating everyone as they wish to be treated.”

Penrose Hospital Star Associate: Dacia Gunn, 9th Floor, Surgical
Nominated by: T. Jaleh Wuthier
Jaleh Wuthier wrote in Dacia Gunn's Star Associate nomination form that she rarely sees other people who are able to connect with humanity on the level that Dacia does. Dacia has a large heart and treats all of her patients with respect and compassion and is very thorough in the way she teaches and communicates with them. She has proven to be one who consistently leads through selfless service, is always sensitive to the needs of her fellow co-workers, and offers to help when things are hectic. As a charge nurse, she is a patient teacher and corrects others with a non-condescending manner. She has the ability to see humor in everyday circumstances while still maintaining a professional demeanor. Jaleh describes Dacia as a “safe person,” meaning she is one who others can always turn to because of her ability to draw others out, listen attentively, give wise advice, and to stick up for those who need help in some way.

Penrose Hospital Star Associate Dacia Gunn (third from left) was presented awards and gifts by Sue Jardon (left) and Sandra Duve (right) from the Rewards & Recognition Committee at Penrose Hospital Jan. 20.  Jaleh Wuthier (second from left) nominated Dacia for the award. (Photo by Julie Cox)

St. Francis Medical Center Star Associate: Dennis Anderson, Cardiac Diagnostic
Nominated by: Helen Graham
Since the time Dennis Anderson joined the PSF family, his supervisor, Helen Graham, received numerous accolades about him. Dennis has made a favorable impression with several departments at both PH and SFMC. The Respiratory staff said, “Dennis is always willing to give an extra hand and complete an EKG for us even when he himself is busy.” According to the Cardiology dept, “He is willing to work extra shifts on the weekend to assist the on-call echo tech when volume is up.” NICU nurses said, “Den is easy and delightful to work with. He demonstrates compassion for all.” Dennis has even met the high standards of the Pediatric Cardiologists who described him as “outstanding!” Helen is not surprised at the amount of compliments, because during Dennis' hiring interview, she asked why he wanted to work for Centura. His response was because he admires the mission and values at PSF.

St. Francis Medical Center Star Associate Dennis Anderson (center) was presented awards and gifts by Michelle Powers (left) from the Rewards & Recognition Committee and Mark Hartman (right), vice president of SFMC Operations, at SFMC Jan. 22. Helen Graham nominated Anderson for the award. (Photo by Johnny Rea)

St. Francis Health Center Star Associate: Dorothy Bennett, Wound Clinic
Nominated by: Rochelle Salmore
Dorothy Bennett is not only efficient, hard-working, and knowledgeable, but she is always willing to go the extra mile for her co-workers or patients. For example, one of her patients has been coming to the wound clinic for years. At every appointment, Dorothy shows him a small gesture of kindness by giving him a soda for the ride home. Another patient wrote a note about her that said, “I especially liked the excellent care and kindness given to me! I feel the experience and knowledge of Dorothy gave me the assurance that my wound would heal quickly.” She helps out her department in ways like volunteering to do special projects, taking the initiative to ensure that the staff was scheduled appropriately to cover the holiday season, and just being willing to change shifts if necessary.

St. Francis Health Center Star Associate Dorothy Bennett (third from left) was presenteded awards and gifts by Leslie Schwender (second from left) from the Penrose-St. Francis Rewards & Recognition Committee and Jameson Smith, PSF chief operating officer, at SFHC Jan. 19. Rochelle Salmore (left) nominated Dorothy for the award. (Photo by Michelle Powers)

Off-Campus Star Associate: Annica Henson, CO Sports & Spine Center
Nominated by: Kim Booton
Annica can be a quiet person and if you don’t watch her, you may miss how dedicated she is to her work and her patients. She works hard, is very compassionate, and consistently portrays the Centura standards. She is always willing to help others on her team and works with Colorado Spine Care when her schedule allows, even though that is not her typical physical therapy role. Additionally, she constantly strives to learn more in her field and does volunteer work in her free time.

Off-Campus Star Associate Annica Henson (second from left) was presented awards and gifts from Sue Jardon (left) and Sandra Duve (right) from the Rewards & Recognition Committee at Penrose Hospital Jan. 20.  Kim Booton (third from left) nominated Annica for the award.  (Photo by Julie Cox)

Honorable Mentions
The Rewards & Recognition Committee would like to congratulate the following Associates who were also nominated this quarter:

Pat Tetterton, Birth Center
Olinda Spitzer, CCU
Carla Bradley, Radiology
Susan Baker, Stroke Coordinator
Tami Hartzler, Pharmacy
Erin Tatum, Registration
Lynette Olson, Outpatient Rehab
Rebecca Englebardt, Radiology
Mary Hettle, Patient Transport
Rebecca Grove, Surgery
Frank Martinez, Environmental Services
Deborah Gaston, Intensive Care Unit
Joe Jones, IT

HealthGrades

Penrose-St. Francis Health Services is one of only 270 hospitals to receive HealthGrades Distinguished Hospital for Clinical Excellence Award™.  This distinction is based on an independent study released last week by HealthGrades, the leading healthcare ratings company.

The study of quality at the nation’s nearly 5,000 nonfederal hospitals places Penrose-St. Francis in the top 5 percent for overall clinical quality.  Penrose-St. Francis is one of six hospitals in Colorado to receive the award and the only facility in Southern Colorado.  It marks the sixth consecutive year Penrose-St. Francis has garnered the award, an achievement only 64 hospitals nation-wide can claim.

According to the HealthGrades study, Distinguished Hospitals for Clinical Excellence had mortality rates that were, on average, 27 percent lower than other hospitals, and major complication rates that were 8 percent lower.

For seven years now, HealthGrades has conducted the most comprehensive studies of hospital quality in America, producing ratings for every non-federal hospital. Hospitals that receive the Distinguished Hospital Award for Clinical Excellence are those hospitals that excel across the 26 procedures and diagnoses rated.

"We're committed to clinical excellence and patient safety, and this distinguished award reaffirms that commitment," said Dr. Jeff Oram-Smith, Chief Medical Officer for PSF.  "It's a direct reflection of our outstanding team of physicians, associates and volunteers."

The study also shows that Distinguished Hospitals for Clinical Excellence™ are improving at a greater rate in more procedures and diagnoses than all other hospitals, lowering risk-adjusted mortality rates over the years 2005, 2006, 2007 by an average of 18%. 

“Distinguished Hospitals for Clinical Excellence comprise an unparalleled group of hospitals that excel across the board, not just in one or two specialties, and they should be commended for their relentless commitment to exceptional patient care. Patients should expect and demand the same level of care at all hospitals,” said Rick May, MD, HealthGrades senior physician consultant, and an author of the study.

For its study, HealthGrades analyzed almost 41 million Medicare hospitalization records that cover the latest three-year period, from 2005 to 2007.  Because the hospitalization records come from the federal government, no hospital can opt in or out of HealthGrades' rating process. The analysis is risk-adjusted to account for differences in patient populations between hospitals.

HealthGrades found that Distinguished Hospitals for Clinical Excellence™ outperformed all other hospitals across the procedures and diagnoses studied. HealthGrades estimates that 152,666 lives could have been saved and 11,772 complications could have been avoided over the three years studied if all Medicare patients were treated at Distinguished Hospitals for Clinical Excellence.

Penrose-St. Francis was among HealthGrades America’s 50 Best Hospitals for 2008, the top 1 percent nationwide and the only selectee is Colorado.

For Colorado in 2009, Penrose-St. Francis is ranked as follows:
• Best in Colorado for Overall Critical Care
• Best in Colorado for GI Medical Treatment
• Among the Top Five Hospitals for Overall Cardiac Services
• Among the Top Five Hospitals for Cardiology Services
• Among the Top Five Hospitals for Overall Pulmonary Services

Nationwide, Penrose-St. Francis is ranked:
• Among the Top 10% for Overall Pulmonary Services – 5 Years in a Row (2005-2009)
• Among the Top 10% for GI Medical Treatment – 5 Years in a Row (2005-2009)
• Among the Top 10% for Critical Care Services – 4 Years in a Row (2006-2009)

For your spirit

By Larry Seidl
Vice President, Mission Integration

Fifty years ago an event called the Second Vatican Council began.  It is an event that convenes the leadership of the Catholic Church and may happen once in a lifetime.  

The theme of the Council was aggiornamento, which means to be up date or to keep pace with the culture around us. Specifically, it was a time when leaders in the Catholic Church asked one simple question.  Are we relevant as a Church and a ministry in the moment in which we live? 

This historical gathering of Church leaders and theologians was charged with walking the line between the Church's responsibility to change (and being more in sync with the needs of the culture) and her responsibility not to change (the core tenants of its theology). Substance would not change, but the application of that substance would change.
 
I mention the Second Vatican Council because, for me, it is the most symbolic analogy of where PSF will be challenged to go as a vibrant healthcare delivery system serving the health and well being of the Colorado Springs community.  How do we update or keep pace with the healthcare needs of the community around us and remain a fundamental healing ministry modeled after the life and gospel of Christ? Or perhaps said differently, how do we remain a living Christ to others 1) amid economic restraints, which put a strangle hold on our abilities, and  2) a political agenda which may conflict with our values?
 
The charity care PSF offers to the community by our care of the needy and poor is sky-rocketing. The question becomes obvious. How can we afford to care for the growing number of poor and uninsured in Colorado Springs while not jeopardizing the need for adequate staffing and needy equipment? In a struggle between two equally competing goods, high quality care, and serving the needy, where do we stand? Where is our creativity?
 
In looking at the issue several thoughts come to mind:
1) We must look for opportunity to serve others outside of the hospital setting.  In a proactive manner, how do the poor have their health needs addressed in a community setting which will not only have less operating overhead, but also explore the environment that make people sick in the first place? People cannot stay well in a sick community.  Therefore, our first efforts must be reshaped to help others avoid the emergency room and hospital setting when possible.

2) We must broaden our definition of the poor to understand poverty beyond the economic.  Are not the "new poor" to include the unemployed, those who suffer with addictions, and those whose disease is driven by fractured and broken relationships? Can we link the impact of loneliness, poor self esteem, abandonment, and low self worth as precursors to the illness process?  If we do, we see unlimited opportunities to be Christ to others.

3)  A deteriorating health status in the community impacts all of her residents. And its solution requires a broader partnership with the business community, with the community's churches, our educational systems and other key social and health service players. 
 
I hope this month's article inspires you to think outside the box, and share your dreams and creativity with your leadership team.  Hope, like passion, is contagious.  We will only solve our dilemmas through the power of our imagination and the extraordinary commitment and gifts of our associates.  The answer is not in Washington D.C., but in our courage, in the stretching of our thoughts and in our faith.  The God who brought us to this point in the healthcare wilderness is not about to abandon us.  
 
Blessings on all that you are.

CEO takes spiritual lead

Margaret Sabin, President and CEO of Penrose-St. Francis Health Services, was officially commissioned as the ministry leader of PSF during a ceremony Jan. 6 in the Penrose Hospital Chapel. 

The ceremony included representatives from PSF Nursing, Medicine, Nutrition Services, Environmental Services, Laboratory, Rehabilitation, Pharmacy, Behavioral Health, Allied Services, and Spiritual Care asking Margaret to stand with them in the spiritual mission of the hospital. 

“Margaret has already accepted the mantle of leadership for Penrose-St. Francis,” said Larry Seidl, Vice President of Mission Integration, “but now she is being called to be the leader of our spiritual ministry.  It’s an important and symbolic ceremony for our organization.”

Other associates in the audience named the values in which PSF’s mission is rooted, and described to Margaret what it means to be committed to these values:

Integrity:  That all who encounter you say that you reflect a just and kind spirit.
Stewardship:  That you manage the system’s resources conscientiously, evidencing a special love for the unfortunate.
Spirituality:  That all you do in your work and in your life is infused with the knowledge of an all encompassing goodness and mercy.
Imagination:  That you continue to create new possibilities for healing.
Respect: That you see the face of God in all who come through our doors.
Excellence:  That you may not be satisfied until you have exhausted all avenues for helping and healing all who come to us for assistance.
Compassion:  That you are continually aware of the commitment you have made by embracing our mission and acting as would the Compassionate Christ.

“It is with a deeper understanding and a strong commitment that I enter into community with you,” Margaret told the assembled crowd.  “Informed by your values and inspired by your legacy, I will lead with both strength and humility, knowing that God’s work must truly be our own. Amen.”

Sabin was also presented a plaque in recognition of her acceptance of this important mission.

PSF’s mission is to extend the healing ministry of Christ by caring for those who are ill and by nurturing the health of the people in our communities.

Margaret Sabin (center), President and CEO of Penrose-St. Francis Health Services, stands with representatives from Nursing, Medicine, Nutrition Services, Environmental Services, Laboratory, Rehabilitation, Pharmacy, Behavioral Health, and Allied Services, as the representative from Spiritual Care lights a candle during a spiritual commissioning ceremony for Margaret Jan. 6 at Penrose Hospital. (Photos by Julie Cox)

News Briefs

Associate's son still missing
Jason Holley, a 22-year-old male with Klinefelter Syndrome, has been missing since Jan. 5 from Colorado Springs, although he could be anywhere along the Front Range. He is the son of Jan Holley, a pharmacy associate at Penrose Hospital. Jason is not a runaway. He has developmental disabilities and left home without his shoes or a jacket. He cannot drive or use public transportation. He is shy, mild mannered, and somewhat immature with a slight hand tremor. He may be wearing a white hoodie with a print of broken money pieces and likely has a black backpack and a cell phone with him.Please contact the Colorado Springs Police Dept. at 719-444-7000 or 626-644-3674 if you have any information. There is a reward for information leading to finding Jason.
 
Description of Jason Holley:
• Height: 6 feet 6 inches
• Weight: 175 pounds, thin tall build
• Eyes: Blue
• Hair: Light brownish red and wavy
• Teeth: Straight

Webb Memorial Library New Hours
Starting this week, Webb Library will only be open 20 hours a week due to budget cuts.  Webb Library hours will be as follows:  

Monday    7:30 a.m.  – 2 p.m.
Tuesday   CLOSED
Wednesday  7:30 a.m. – 4 p.m.
Thursday  7:30 a.m. – 2 p.m.
Friday   CLOSED

If associates need to use the library at times other than those given above, please contact Security at X-2111 for access.  Please show your hospital badge.  If the schedule should change, that information will be in a recorded message at 776-5288, and posted on the library door. We are sorry for any inconvenience, but as a result of the reduced hours, the response time for getting articles and performing literature searches will be longer.  It may also be necessary to limit the number of articles that a user can request at a given time. If you are interested in doing your own research, the library has subscriptions with two vendors, OVID and EBSCOhost, where you can access medical, nursing, and evidence based medical databases, in addition to linking to some full-text articles.  Casey Welch can provide you with additional information and give you the necessary passwords. Also, keep in mind that you can access the Webb Memorial Library catalog and the EBSCOhost databases under the “Reference Tab” on My Virtual Workplace. For questions, please call 776-5288, or e-mail webblibrary@centura.org or caseywelch@centura.org.

Sweet Treats for Your Diabetic Sweetheart
Come join us for yummy and diabetic friendly dessert recipes and demonstrations.  Samples will be provided. Bring your favorite recipes to share too!
When: Wednesday, at 5 p.m.
Where: Health Learning Center Kitchen, 1644 Medical Center Point, at the Corner of Fillmore and Templeton Gap
Who: Anyone
Price: FREE
For more information and to RSVP by today, please call (719) 776-3617.

Service Recognition Dinner
Friday, Feb. 6, at the Crowne Plaza Hotel
A celebration to honor Penrose-St. Francis Health Services associates who have been with the system for at least five years. For questions or more information, please contact Janet Reedy in Human Resources at 776-5688.

Love Your Baby Day
Craft and Valentine Sale
Friday, Feb. 13, 9 a.m. to 3 p.m. at St. Francis Medical Center, 1st floor main entrance. 
Includes crafts, food, flowers, Valentine’s gifts and more. All proceeds go directly to the March of Dimes, March for Babies. For more information, to volunteer or to contribute items to the craft fair, contact Erin Heberlein at 776-7394.

Ask and meet an expert
Feb. 18 at noon in Cancer Center Conference Room B
“Cancer Related Fatigue and Rehabilitation” by Allyson O’Neal, R.N., Clinical Coordinator and Lynnette Olsen Physical Therapist Assistant.  Register by calling Ask a Nurse at 776-5555. Programs also available via conference call.  Dial 1.866.383.0408.  When the system prompts for the access code, press 7762515#. 
The Cancer Center offers a variety of programs throughout the month.  For more information, call Maureen McKasy-Donlin, Outreach Manager, at (719) 776-6035

House Calls – Cancer Education
Feb. 26 at 11 a.m.
Dr. Dirk Pikaart of the Penrose Cancer Center speaks on Ovarian Cancer. Register via the Telephone Line to Care at 1-800-278-7837.  Registrants will be e-mailed a web site to view the PowerPoint presentation and a phone number to hear the teleconference.
The Cancer Center offers a variety of programs throughout the month.  For more information, call Maureen McKasy-Donlin, Outreach Manager, at (719) 776-6035

March of Dimes, March for Babies
Saturday, April 25, at America the Beautiful Park, Registration time 8 a.m., start time 9 a.m.
To join, visit www.marchforbabies.org and click on “Join A Team.” In the search box type “Centura Health,” and select the “Centura Health- Penrose St. Francis” team. For more information or questions, please contact Erin Heberlein at 776-7394 or via email erinheberlein@centura.org. 

Department Spotlight

The Rewards and Recognition Committee applauds the germ killers of the Penrose Hospital Housekeeping Department, which halt infections in their tracks before they have a chance to spread.

The health of all PSF patients and employees is quite literally in their hands. We offer our gratitude to the 65 hard working folks of the Housekeeping Department who labor 24/7, constantly cleaning and disinfecting patient rooms, carpets, hard floors, and all else. They maintain all Standard Precautions at the highest level.

Additionally, we thank the housekeeping staff for their exceptional effort over the holidays. As many of us were relaxing with family and friends, they completely overhauled the entire 9th and 10th floors at Penrose Hospital, disinfecting everything from top to bottom.

Thank you for all the behind the scenes work you do for all of us and for the cheerfulness with which you do it. You make Penrose Hospital SHINE!

Congratulations to the Housekeeping Department, the February Department in the Spotlight!

Patient Safety Culture Survey

If you’re a Penrose-St. Francis Health Services associate whose department interacts with patients, you have valuable opinions and perceptions about our patient safety culture. We hope you’ll take a few moments to share your opinions by taking the online Patient Safety Culture Survey.

The survey runs through Feb. 20.

Any associate is welcome to take the survey, although each Centura Health facility has selected the departments that are primarily encouraged to participate. The survey is available online via My Virtual Workplace.

Here’s how:

1. Open My Virtual Workplace (you do not have to log on).
2. Click on the Patient Safety Culture Survey news headline.
3. Select Penrose-St. Francis Health Services.
4. Take the survey.

Results of the survey will be reported in March.  The survey is anonymous by individuals; however, specific department rates will be tallied and communicated throughout the survey.  The department(s) with the highest participation rate will be treated to a catered lunch!

“We are looking forward to learning how associates perceive our patient safety culture, how perceptions have changed since our last survey in 2005, and specifically what’s working well and what needs to improve,” said Kelli Saucerman, director of Clinical Effectiveness for Penrose-St. Francis.  “Your input will make a difference because our leadership team is committed to take action on the areas that need improvement.”

For more information or questions, please contact Kelli Saucerman at 776-5053.

PSF Fit-Friendly Award

Start! helps companies take steps to decrease healthcare expenses, increase productivity

Penrose-St. Francis Health Services was recognized as a Platinum-Level Start! Fit-Friendly Company by the American Heart Association’s Start! movement for helping employees eat better and move more.

“Physical activity and employee wellness are important priorities at Penrose-St. Francis. We are honored and excited to be recognized by the American Heart Association’s Start! movement as a Platinum-Level Start! Fit-Friendly Company,” said Margaret Sabin, President and CEO of PSF.  “We’re committed to providing the best workplace environment possible. This will benefit our employees’ health and produce even more positive results for our company overall.” 

Platinum-level employers:

• Offer employees physical activity options in the workplace

• Increase healthy eating options at the worksite

• Promote a wellness culture in the workplace

• Implement at least nine criteria outlined by the American Heart Association in the areas of physical activity, nutrition and culture

• Demonstrate measurable outcomes related to workplace wellness

The Start! Fit-Friendly Companies Program is a catalyst for positive change in the American workforce by helping companies make their employees’ health and wellness a priority. 

American employers face increasing healthcare expenses and health-related losses in productivity that cost an estimated $225.8 billion a year. Many American adults spend most of their waking hours at sedentary jobs. Their lack of physical activity raises their risk for a host of medical problems, such as obesity, high blood pressure and diabetes. Employers face $12.7 billion in annual medical expenses due to obesity alone. Start! helps change corporate cultures by motivating employees to start walking, which has the lowest dropout rate of any physical activity. 

Recognition is a critical component of the Start! Fit-Friendly Companies Program. Employers that join this program qualify for official recognition by the American Heart Association. They are listed on the program’s national Web site. Qualifying companies also have the right to use the program’s annual recognition seal for internal communications and with external, recruitment-related communications.

“The Start! Fit-Friendly Companies Program offers a unique, easy-to-implement opportunity for corporations to increase employees’ physical activity, which will help improve their health – and their employers’ bottom line,” said Chris Sherwin, Colorado Springs AHA Vice President Advocacy.

“Even people who haven’t exercised regularly until middle age can reap significant benefits by starting a walking program. A study published in 1986 in the New England Journal of Medicine found that individuals could gain two hours of life expectancy for every hour of regular, vigorous exercise they performed. ” 

PSF is the first company in Southern Colorado to receive the Platinum award, which is due to the hard work and leadership of PSF's Club HIIP staff members: Liz Berardi, Erin Heberlein, Michelle Somers, and Kristine Barrett.
 
The Club HIIP program was started in the 1980s by Rob Ryder and is one of the longest continually running wellness programs in the area.  Club HIIP caters to over 2,900 PSF associates and offers gym memberships, fitness classes, pedometer challenges, massage therapy, education classes, lunch-n-learns, walking and hiking clubs, dietetic counseling, health screenings and more. 

“The HIIP staff is passionate about helping associates make lifestyle changes that will make their clients healthier, happier, and fitter individuals who will then be more productive and better at taking care of hospital patients,” said Kristine Barrett, Club HIIP coordinator. 

In recognition of this award and to continue that dedication to health and fitness, Margaret, a certified fitness instructor, is teaching a Boot Camp Class at Penrose Hospital.  The official class begins Tuesday. , An introductory class and media event was held Jan. 27. PSF challenged local media to join the class that day.  Prior to the class, the American Heart Association recognized PSF for the Fit Friendly Award. (Photos by Stacey Knott)

Club HIIP

FEBRUARY LUNCH ‘N’ LEARN: “Minimally Invasive Cardiac Surgery”
Many cardiac procedures can now be performed without the traditional "Open Heart" approach.  By avoiding splitting the chest open, patients are able to leave the hospital much sooner, return to normal activities sooner, and experience fewer complications.  In older patients, minimally invasive procedures even decrease mortality.  Come learn what types of procedures are being done, how they are performed, and more about cardiac surgery with Dr. John Mehall, Cardiovascular and Thoracic Surgeon.

Feb. 17, SFMC/Conf Rooms 4-5, 12:05 to 12:35 p.m.
Feb. 19, PH/E-Tower Gala Room, 12:05 to 12:35 p.m.

HEALTH SCREENING
Cruise over to the Club HIIP 2009 “Around the World in 6 Days” Health Screenings.
Health screenings include: Blood pressure, BMI, neck/back massages, carpal tunnel evaluations, osteoporosis heel scan, pulmonary function, cholesterol/ HDL/glucose lab work, hearing, vision and more. Information will be available on smoking cessation and cancer prevention. Event includes food, prizes, and contests! Sign up at www.healthcalc.net/penrose for a time slot.

Feb. 18, 2 to 5 p.m., SFMC/Conf Rooms 1 to 3
Feb. 19, 9 a.m. to 1 p.m., SFMC/Conf Rooms 1 to 2
Feb. 20, 11 a.m. to 1:30 p.m., SFHC/5th Floor Conf Rms
Feb. 24, 2 to 6 p.m., PH/E-Tower Aerobics Room
Feb. 25, 9 a.m. to Noon, PH/E-Tower Aerobics Room
Feb. 26, 10 a.m. to 1 p.m., PH/E-Tower Aerobics Room

Raffle prizes (everyone who attends will be entered): Overnight stay for two at The Marriott, overnight stay for two at the Crown Plaza Hotel, Sky Sox box seat tickets, Harlem Globetrotters 2009 World Tour tickets donated by the Colorado Springs World Arena, Olympic Posters, YMCA free three-month membership and t-shirt, massage gift certificate at CIMT, Elitch Gardens passes, heart rate monitor from Fitness Systems.

HIIP EDUCATION CLASSES
Nutrition Supplements: Tuesday, 7:30 to 8:15 a.m., PH/E-Tower Basement Gala Room

Ballroom Dancing: Feb. 10, 6:30 to 7:30 p.m., PH/E-Tower Basement Aerobics Room (space is limited)

Living the Life You Have Always Wanted: Hope, Choice, Discipline, and Freedom: Feb. 11, 5 to 5:45 p.m. at SFMC/Conference room 1

PSF EXTENDED FITNESS CLASSES
Bootcamp - Session 1: Tuesdays starting this Tuesday for 6 week session, 6:15 to 7 a.m., PH/E-Tower Aerobics Room (Limited space and filling up fast!)

Pilates - Session 7: Wednesdays starting Feb. 18 for 5 week session, 5 to 6 p.m., PH/E-Tower Aerobics Room 
** Pick up a schedule and registration form in HIIP wall pockets at all sites**

WELLNESS CENTER ORIENTATIONS
It’s the season for New Year’s resolutions; make yours a healthy choice to start using the wellness center! Please register for the orientations below via HealthCalc on My Virtual Workplace or call 776-5839, ext 2.

PH Wellness Center: Thursday, at 8 a.m.
SFMC Wellness Center:  Feb 17, at 11 a.m.
PH Wellness Center: Feb 17, at 4 p.m.
SFMC Wellness Center: Feb 19, at 5 p.m.

Anyone over 40 years old must have a physician’s form signed giving permission to use Wellness Centers.
*SFMC Wellness Center Orientations: Please note, people who had access to the PCH Wellness Center must attend an orientation at SFMC for access to that facility.

WALKING CLUBS
PH Walking Club: Every Thursday, 7:15 to 7:50 a.m. outside of valet. Contact Michelle Somers x5034
SFHC Walking Club:  Every Monday, 12:30 p.m. outside of the Foundation building. Contact Tracy x7085
SFMC Walking Club:  Every Tuesday, 10 a.m. and 12:30 p.m. meet outside 1st floor/valet entrance- Winter season- the group will walk the stairs indoors. Contact Rox x11064

ASSOCIATE HOLIDAY BLOOD DRIVE
Thank you to everyone who donated blood during the associate blood drive the week of December 10-14. You are angels for helping us to save lives! You will be eligible to donate again after Valentine’s Day. Mark your calendars!  Everyone who donated blood was entered into a raffle drawing for restaurant gift certificates and a Best Buy gift certificate.  The winners are Alice Gohlke (SFMC/Pt Transport), Vanessa Frymire (Float Pool), Janet Truhlar (Accounting), Jason Bradshaw (Facilities), and Erin Merboth (Lab Education).

Former NFL player visits PSF

A former National Football League player turned doctor and lawyer educated employees and physicians at Penrose Hospital on how muscles help keep people younger Jan. 29.

Dr. Jim Kovach is a retired NFL middle lineman for the New Orleans Saints and San Francisco 49er’s. He earned his medical degree from the University of Kentucky during consecutive off seasons. After retiring from the NFL, Kovach obtained his law degree from Stanford University and joined the law firm of Cooley Godward, LLC. He is currently the President and COO of the Buck Institute for Age Research in Novato, Calif.

According to Dr. Kovach, medical research found that skeletal muscle mass declines with age. The training regimens of aging adults often focus on aerobic exercise and exclude weight training. As a result, an individual's grip and core body strength is preferentially lost with age, whereas the abilities to play tennis and engage in other aerobic activities tend to be maintained.

The presentation summarized the research supporting weight lifting muscle as a biologically active tissue that can dramatically improve health. The goal of the presentation was to motivate Penrose-St. Francis associates to pick up a barbell and lift.

PSF’s wellness program promotes a healthy lifestyle for associates in order to maintain productivity and keep down costs related to illness and injury.

Success Story

I’m Danielle Davis and I work at Colorado Springs Sports and Spine Center as an occupational Therapy Assistant.

I started smoking when I was 16 years old because everyone I knew was a smoker. I figured I would try it because it wouldn't be any big deal to stop. Boy was I wrong; I ended up being a smoker for 14 years. I tried to quit numerous times, but it never lasted. I felt like I would never be able to quit.
 
I have now been a non-smoker for almost two years. I can't really say I had a trick to quitting, just one day I decided to stop. It did really help that I was losing places where I could smoke. I never smoked in the house and I wasn't smoking in my new car. The clinic that I work at made it difficult to smoke because you had to go far away from the building to smoke so it became a big inconvenience. I quit before the hospital went tobacco-free, but it helps that I’m not around cigarette smoke any longer.   
 
I’m very proud of myself for quitting smoking.  It was very hard to do, but I’m determined to be smoke-free!  There are many different things about being a non-smoker that make me feel better; such as the fact that I don't smell like smoke anymore and when I exercise I don't have as much difficulty breathing. 
 
If I can do it so can you.  Make a change in 2009 to be healthier and tobacco-free!

Did you hear the lullaby?

By Yvonne Johnson, SFMC training coordinator

A special feature was installed Jan. 19 at St. Francis Medical Center. Patients, visitors and staff now hear Braham's Lullaby play hospital-wide in hushed tones when a baby is born.

“Our staff and families really enjoy hearing the lullaby play,” said Lisa Dykes, Neonatal Intensive Care Unit Business Support.

SFMC opened with a new Infant Protection System called HUGS.  The system allows the hospital to safely "band" a baby at birth and monitors the baby's location throughout the hospital.  One of the features of the HUGS system allows the hospital to broadcast tones or verbal+tone notification in case a baby is being taken out of the "safe" zone. 

The lullaby was made possible by the creative collaboration of the SFMC executive team, clinical managers and Sterling Communications. 

“My office is located off a waiting room and I often hear families clap and laugh with excitement when they hear the lullaby, even if it isn't their baby,” said Candace Garko, Clinical Nurse Specialist for Labor & Delivery.

Pat Tetterton, clinical manager of Mother-Baby/Nursery attends "Our Lady of the Pines" church.  Recently a lady at the church shared her experience of hearing the SFMC lullaby. 
 
The woman brought her husband to the SFMC Emergency Department because he was having chest pains.  As she waited for her husband’s test results, she began to become upset from not knowing what was happening to her husband. So she went for a walk in the hospital. As she walked around the different floors, she heard the lullaby and asked a staff member what it meant?  The associate kindly explained it to her, and the lady started to cry.  She said here she was focusing on death and the possibility of her husband dying when she realized that life was occurring all around her. 

Her husband was admitted to SFMC that day, and was able to go home a few days later.  She praised the hospital for not only the excellent care her husband received, but also for the daily affirmations of the wonder of life and birth.

Halos for Heroes

The following people were recognized through the Penrose-St. Francis Health Foundation’s Halos for Heroes program in December and January.  Halos for Heroes recognizes associates, nurses and physicians who have touched the lives of patients in a special way.

January Heroes
Dr. Karin Cesario
Maria Cordova
Amy Kelley, RN
Dr. John Marta
Linda Tolan
Patrick Wright, RN


Linda Tolan (second from left) is a Halos for Heroes winner for January.  Her award was presented by Margaret Sabin (third from left), PSF President & CEO. Jessica Nolting (left) and Pat Burgess (right) celebrate with Linda. (Photo by Sharon Meyers)

December Heroes
Emergency Department—Penrose Hospital 
Lori Allen, RN
Stacy Rossow, RN 

Stacy Rossow, Dr. Anuj Peddada (November winner), and Lori Allen, from Radiation Oncology, are winners of the Haloes for Heroes for December. (Photo by Sharon Meyers) 

Haloes for Heroes is a program that has evolved out of Centura Health’s desire to highlight the relationship between patients and providers. It allows patients, family, and friends to recognize and honor a specific Centura staff member who provided them with outstanding service.Halos for Heroes endorses Centura’s ideals in the areas of quality, service, cost, people, growth, and community in its quest to build an outstanding organization that better serves the needs of patients. Donations from Halos for Heroes benefit patients through better programs, services, and technology. Visit the website at WWW.HALOSFORHEROES.ORG for more information.

CIGNA recognizes PSF

Penrose-St. Francis Health Services received top quality ratings from CIGNA HealthCare for 2008-09.

CIGNA's quality designations are based on patient outcomes for 29 surgical procedures and medical conditions. Data from patient outcomes is based on a hospital's Centers for Medicare & Medicaid Services (CMS) Hospital Compare measures, Leapfrog Patient Safety Measures, and mortality and complication rates. The three-star quality designations indicate superior outcomes.  CIGNA HealthCare recognized 57 percent of its network hospitals this year with a quality designation for treatment of at least one condition.  

 "It is evident that the commitment our hospitals, physicians and staff have made to ensuring safe, quality care has resulted in our ability to achieve this volume of CIGNA quality designations,” said Gary Campbell, president and CEO of Centura Health.  

In addition to these quality designations, five Centura hospitals received 29 Center of Excellence (COE) designations in 2008 from CIGNA HealthCare. The COE classifications mean the hospitals met CIGNA HealthCare's high standards for quality and efficiency.

"Our goal is to provide people with valuable information regarding those hospital programs that achieve both superior quality outcomes and efficiency," said Ed Fenstermacher, MD, medical director at CIGNA HealthCare of Colorado.

The following Centura hospitals and their service lines received three-star quality designations in 2008/09. An asterisk indicates they also received a COE designation:

• Penrose-St. Francis Health Services: Gall Bladder Removal (laparoscopic)*, Total Knee Replacement*, and Total Hip Replacement*. 

• Avista Adventist Hospital: Total Knee Replacement* and Total Hip Replacement*.

• St. Anthony Central Hospital: Angioplasty*, Adult Craniotomy*, Disc Surgery*, Gall Bladder Removal (laparoscopic)*, Total Knee Replacement*, Total Hip Replacement*, Adult Pneumonia*, Spinal Fusion*, Colon Surgery, Coronary Artery Bypass Grafting, Heart Valve Replacement, and Stroke. 

• St. Anthony North Hospital: Angioplasty*, Colon Surgery*, Gall Bladder Removal (laparoscopic)*, Total Hip Replacement*, Adult Pneumonia*, Spinal Fusion*, Stroke*, Heart Attack, and Heart Failure.   

• Porter Adventist Hospital: Coronary Bypass Grafting*, Heart Valve Replacement*, Total Knee Replacement*, Total Hip Replacement*, Heart Attack, Heart Failure, and Adult Pneumonia. 

• Littleton Adventist Hospital:  Adult Craniotomy*, Gall Bladder Removal (laparoscopic)*, Total Hip Replacement*, Spinal Fusion*, Stroke*, Heart Failure, Adult Pneumonia, and Vaginal Delivery.   

• St. Mary Corwin Medical Center:  Adult Pneumonia and Stroke.

• St. Thomas More Hospital:  Total Knee Replacement. 

Scholarship winner

Congratulations to Christina Heard, a Clinical Laboratory Science/Medical Technology student in the Penrose Hospital Program for Medical Technology.  She was awarded a $1,000 scholarship from the American Society for Clinical Pathology. 
 
In an effort to encourage and support individuals interested in the lab professions, the ASCP is pleased to offer scholarships to students in their 4th or final clinical year of study.
 
Awarded annually and based on academic achievement, leadership ability, community activities, professional goals and endorsements from faculty and community leaders, ASCP scholarships and awards are among the most highly sought-after in the industry
 
To be eligible applicants must be enrolled in a NAACLS accredited lab Science Program and maintain at least a GPA of 2.8 on a 4.0 scale. This award is open to all CLS/MT students in the U.S.
 
The Penrose School of Clinical Laboratory Science is a NAACLS program. 

For more information, visit the American Society for Clinical Pathology at www.ascp.org, and click on student.

Kudos to Cancer Center Research Dept.

The Penrose Cancer Center Research Department was honored Jan. 27 at a meeting in Denver by the Colorado Cancer Research Program for the department’s work in placing more people on clinical research studies in 2008 than 16 other hospitals in the program.

“This achievement represents a lot of hard work done by an excellent and caring team,” said Jodi Harr, manager of the Cancer Center Research Department. Research team members include Martha Fitzgerald and Dale Huffner, research nurses; Shelley Lowen and Leigh Anne Obluda, clinical research associates; and Cindy Gevara, certified clinical research professional. 

The CCRP is a nonprofit community-based cancer program established to provide community hospitals and physicians access to a wide range of cancer research trials in order to provide their patients with greater options for the treatment, control, and prevention of cancer. CCRP is one of 55 community oncology programs in the United States designated to participate in conducting cancer clinical trials.

The CCRP consists of a consortium effort among seventeen Colorado hospitals, over 100 medical and radiation oncologists, surgeons and other specialists, and a highly trained CCRP oncology program staff committed to delivering the best that cancer science has to offer…close to home. 

The CCRP is affiliated with the NCI as a Community Clinical Oncology Program. A CCOP is a network for conducting cancer prevention and treatment clinical trials by community medical practitioners.  This network connects academic centers (research bases that design and conduct the trials) with community physicians who accrue patients to those trials. 

Research studies include prevention, treatment, symptom management, and quality of life issues within the population who are affected with the diagnosis of cancer.  This research will lend itself to better care and the foremost treatment available to people in Colorado and nationally.

Springs leaders visit SFMC

Penrose-St. Francis Health Services hosted over 50 community leaders for the Leadership Pikes Peak Class of 2009 Health Day at St. Francis Medical Center Jan. 15.

Margaret Sabin, PSF President and CEO, and Nate Olson, SFMC CEO, welcomed the class and provided a brief organizational overview. 

As part of the event, three scenarios were developed to provide a behind-the-scenes tour.  Members of Trauma, the Birth Center, the Critical Care Unit and Cath Lab did a great job showing these leaders the ins-and-outs of our system and answering some very tough questions about the future of healthcare in our community. 

Left, Dr. Roger Nagy, trauma physician, talked to Leadership Pikes Peak class members about the process trauma patients go through when they come to a PSF Emergency Department.

Leadership Pikes Peak is a non-profit organization offering community-focused leadership development programs, providing the hands-on opportunities and knowledge necessary to create community in the Pikes Peak region. More than 1,000 of this community's leaders have graduated from Leadership Pikes Peak since 1980.

Leadership Pikes Peak class members watch an emergency scenario conducted by American Medical Response for a potential heart emergency Jan. 15 at St. Francis Medical Center.

Leadership Pikes Peak class members watch a birth scenario conducted by associates in the Birth Center at St. Francis Medical Center Jan. 15. (Photos by Stacey Knott) 

Valentines

SET Family Medical Clinics would like to give everyone the opportunity this Valentine’s Day to not only show appreciation for your loved ones, but at the same time do something great for the community. What better way to show someone you love them than by doing a good deed in their name?

Instead of spending the normal amount for a card, make a donation for that amount in the name of the one you love, and SET will send them a Valentine Card that will include information about your generous contribution to SET. Mail in the form below or call SET to get your loved ones Valentines ordered before Monday, Feb. 9.  For questions or more information, call 719-776-8850.

SET Family Medical Clinics
825 East Pikes Peak Ave Bldg. 29
Colorado Springs, CO 80903

Artificial Sweetener Debate

By Kristy Bachman – PSF Dietetic Intern

In a society obsessed with “all natural” and “organic,” it’s a wonder why 75 percent of the population consumes artificial sweeteners on a regular basis. It seems society has finally disproved the age-old saying, “you can’t have your cake and eat it too,” or have we? 

What is an artificial sweetener and is it safe to consume? After much research it seems the jury is still out on that question; however, here are some of the facts.

According to www.medicinenet.com, an artificial sweeter is a food additive that has a sweet taste with little or no added calories. All artificial sweeteners are produced in different ways, but all require some chemical manipulation of molecules to create the sweet flavor.

For example, www.wikipedia.com states that to make Splenda the hydrogen and oxygen groups from a sugar molecule are replaced with chlorine. In all cases a new molecule with a sweet taste somewhere between 200-13,000 times sweeter than sugar results. The reason sweeteners contain little or no calories is because the human body doesn’t recognize these foreign products and therefore is unable to break down the molecules and absorb them.
 
The first nonnutritive sweeteners were developed in the 1950’s. There are currently five that are approved by the FDA. These include saccharin, aspartame, acesulfame K, sucralose, and neotame. According to the FDA, this approval is based on a “sweetener's composition and properties, how much of the substance is likely to be consumed, and various types of safety studies.” The FDA also has determined an Acceptable Daily Intake that is safe to consume ranging somewhere between 5-50 mg/kg of body weight.
 
According to www.medicinenet.com, the controversy over artificial sweeteners’ safety dates back to the results of a 1977 Canadian epidemiological study with laboratory rats. The rats developed bladder cancer after being given large doses of saccharine. Following this study the FDA banned saccharine and all saccharine products from the market. Because of much public opposition to the ban, saccharine was placed back on the market, but had to include a warning label. Since that time there have been over 30 human studies conducted on the safety of saccharine and all have produced no damaging effects.

In 2000, the National Toxicology Program of the National Institutes of Health concluded saccharine was safe to use and therefore was released from the ban by the FDA. Aspartame is another common sweetener with a bad reputation. Aspartame has had possible links to cancer, hair loss, depression, dementia, and behavioral disturbances. However, most studies do not produce significant and repeatable results. The same is true for acesulfame K, neotame, and sucralose.
 
The current research according to the FDA on artificial sweeteners’ safety suggests that these sweet additives are safe to use. Although there is some evidence that implies these chemicals are linked to disease, nothing is concrete.

Until years of repeatable evidence prove artificial sweeteners are dangerous for consumers’ health, the sweeteners will remain on the shelves. So, can you have your cake and eat it too? Maybe so, but as with everything moderation is the key!

Sweetener	Names	Sweetness (X sweeter than sucrose)	ADI (mg/kg of body weight)
Saccharin	Sweet and Low, Sweet’N Low, Necta Sweet, Sweet Twin	200-700	5
Aspartame	Nutrasweet, Equal, Sugar Twin	160-220	50
Sucralose	Splenda	600	5
Acesulfame K	Acesuflame potassium, Ace-K, Sunett	200	15
Neotame	Neotame	7,000-13,000	18

Example: 150lb person could have 340mg of Sucralose
  Diet Soda = 70mg
  1 packet = 5mg

New Year's baby at SFMC

Colorado Springs’ first baby of 2009 was born at St. Francis Medical Center Jan. 1.
 
Esha Faith Langness was born at 12:49 a.m. to Eunice and Micah Langness of Colorado Springs.  Mother and baby were doing well.
 
Little Esha weighed 8 pounds, 4 ounces and was 21 inches long.

A gift basket filled with baby clothes, blankets, toys and toiletries was presented by SFMC to the family in honor of Esha’s birth.  She was not only the city’s first baby of 2009, but also the new hospital’s first New Year’s baby.
 
All four local TV stations and the Colorado Springs Gazette covered the story.

Eunice and Micah Langness with their new daughter, Esha Faith Langness. Esha was born at 12:49 a.m., Jan. 1 at SFMC, and was the 2009 New Year's baby for the city of Colorado Springs. 

A neonatal intensive care nurse at SFMC presented a baby gift basket to the family in honor of Esha’s birth.  Esha was not only the city’s first baby of 2009, but also the new hospital’s first New Year’s baby. (Photos by Ashley Morgan)